You, the consumer, have a right to receive careful and professional service from the architect you have hired. Even if you have read and followed this guide and have done everything possible to prevent problems, you may feel that you have a complaint about your architect. What should you do?

First, discuss the problem thoroughly and calmly with your architect. If the architect is violating your written agreement, review the agreement and other relevant documentation with the architect. If you and your architect are unable to settle the problem, your next step should be to call or contact the NMBEA. The section on Filing a Complaint contains information and a form for filing a complaint against an architect.

---